Venue information
Popular help and support articles
Click here to view our venue map
Click here to view our venue accessibility map
View our mobility impaired information
Frequently Asked Questions
-
Yes, HBF Park welcomes all patrons including those who many have limited mobility. There are several ramps located around the venue to ensure ease of access for the entire ground level.
Click here to see all mobility impaired options at HBF Park including toilets, parking, seating & accessibility map.
-
We are continually striving to improve our services based on your feedback and experience at our venues. Comments and suggestions can be submitted here on our website.
-
We have baby changerooms located around the stadium for easy access for parents.
You can find these facilities located in the following areas:
- East – POD 8
- South – South demountable toilets
- West – West brick toilets
-
Smoking is not permitted anywhere in the venue.
This includes electronic cigarettes, personal vaporisers, electronic nicotine delivery systems or other battery powered vaporisers.
-
The current venue reception opening hours are 8.30am-5.00pm Monday to Friday. On public holidays or during holiday periods, the venue may be closed or opening times may differ.
Venue opening hours regarding event days may vary. Please refer to gate opening times on your ticket.
-
There are multiple transport options to and from HBF Park. Please click here for all information regarding nearby parking, public transport & taxi/ride share drop off points.
-
Click here to view the VenuesWest conditions of entry.
-
There are a limited number of Australian Council for Rehabilitation of Disabled (ACROD) parking bays available around HBF Park.
There are 25 ACROD parking bays available on Loton Park which is located on Lord Street and is in proximity of Gate 4. Loton Park is managed by the City of Vincent Rangers. Costs are applicable. Please note, Loton Park may not be opened for all events.
6 ACROD bays are also available on Brewer Street (closest to the Pier Street end). Costs are applicable.
Once the above allocation are exhausted, HBF Park recommends the below:
- Utilise other parking bays around HBF Park
- Utilise the drop off and pick up location, situated on Bulwer Street near Gate 1
- Utilise taxi or Uber services